Email marketing, that age-old strategy still takes centre stage in digital marketing campaigns.
Email marketing involves sending business-related emails to email subscribers to notify, increase sales, express brand values and establish a community for your company.
There’s been a shift from mass mailers sent to everyone and nowadays the focus is on segmentation, personalization and consent.
You could combine automation and personalization to make a strategy that appeals to your customers and boosts your return on investment.
Email marketing can be used to contact hundreds of people and is highly effective in a remote environment.
You must build your mailing list on a priority basis so that you can reap the best results out of email marketing. Your email subscribers can drive organic traffic to your website and enable you to easily track customer engagement analytics.
Keep reading to learn how you can be at the forefront with the following email marketing methods in 2021:
Emails can end up sounding quite dull and formal when the customers don’t feel valued.
To prevent that, you must use automation and Artificial Intelligence to appeal to consumers belonging to various audience segments.
Analyze their shopping habits, preferred services and products, to write an email that addresses these behaviours.
If some customers tend to discard their shopping carts before buying something, a targeted email could highlight this with a useful reminder to take a decisive call to action.
Remember to always refer to the customer by name and think about featuring a personalized note.
Although the process sounds very time-consuming, you should know that you can automate personalization, all you need to do is lay out a foundation.
Based on the information you have, you could compile a series of email templates along with customers’ names. You can then leave it to automation to take care of the rest.
- Leveraging AI to supercharge your email strategy
To gauge open rates and customer habits, AI can be utilized for a range of tasks such as:
- Survey optimization
- Result prediction with analytics
- Dealing with huge amounts of customer information in one go
- Removing customers from mailing lists who don’t engage with your promotional copy
- Composing email subject lines
- Sending emails when they’re most likely to be read
- Reorganizing email marketing campaigns
By assisting you with these tasks, AI can enhance your campaign’s speed.
- Emails for people with special needs
In the near future, accessible emails will be the standard, not the exception.
Advanced email technology will be able to cater to visually and hearing impaired people, so you must ensure that your company emails cater to their needs.
- Improving the shopping experience with Augmented Reality
Thanks to augmented reality, shoppers can wear and browse products in a virtual shop. Using smart email, marketers could send emails showing the same items which gives customers an enjoyable experience and increases the chances of them completing a purchase.
- Employing A/B testing
Your customers’ preferences will change continuously and so it’s become even more crucial for you to use A/B testing. What your customers liked a year ago may not interest them any longer.
Below is an example of A/B testing of subject lines by Swiggy.
George, K. (2021, April 19). Email Marketing Trends 2021: Are You Ready to Overhaul
Your Email Strategy? Jeffbullas’s Blog. https://www.jeffbullas.com/email-marketing-trends/
- Adding interactive content
Including interactive marketing in your emails boosts engagement and is growing in popularity by the day. There are many methods which can be easily used such as:
- GIFs and images you can zoom into
- Small games relevant to your target audience and services
- Surveys and polls
- Interactive merry-go-rounds which show services and products
- Specific calls to action
- Emails to appreciate your customers
You could send emails to express your appreciation and gratitude by:
- Sending early bird invites
- Sending emails thanking customers for making a purchase
- Personalized birthday wishes with discount offers
You could gear these to suit present day conditions like providing healthcare and other front line workers special offers.
- Optimization of email on all devices
This may sound quite obvious but it is essential that you optimize your emails for all devices. Most people check their emails on their smartphones so you must ensure that they’re getting the same quality of experience that a desktop computer user would get.
You could hire a technology company to optimize your emails for smartphones.
- Rendering your emails privacy-friendly
Customers are better informed about issues concerning their privacy and are more conscious of how their information is utilized.
Privacy has to be the central aspect of all your campaigns to guarantee that you’re fulfilling their expectations.
Thus, you must continuously review data privacy laws and be transparent with your customers. You must inform them of any future alterations to data privacy and how you’re safeguarding their information, which also positively reflects your company’s ethics.
Be cautious that you don’t commit the same mistake that Amazon did recently
with their ‘dark pattern’ controversy. The e-commerce giant experienced legal trouble for using a design which made it difficult for users to cancel a subscription.
It was revealed that cancelling involved browsing through multiple pages and encountering warning signs continuously.
So you must avoid this by ensuring that it’s easy for your customers to cancel their subscription to your mailing list.
This will also permit you to reassess your mailing list and guarantee you’re only keeping highly engaged subscribers.
What is SEM? So basically search engine marketing is the method of marketing the business through paid advertisement to appear at the top in the SERP. You might be aware of SEO as it is the long process practice for organic traffic and organic appearance in the SERP.
Search Engine Marketing (SEM) is a highly efficient way to attract more customers and increase your business. In an extremely competitive marketplace where everyone is aggressively competing to secure a spot on the first page of Google search engine results, it’s crucial to use paid and organic search strategies. Organic strategies definitely draw traffic in the long run but paid search efforts definitely give you an added edge.
Here are the 7 Step Strategies you should imply in SEM
1. Pick your potential keywords carefully
Your chosen keywords form the foundation of your campaign because they influence your target customer base’s accessibility and ad relevance to searchers. Some keywords will be more high-performing depending on their pay-per-click scheme and competitors’ bidding rates. Continually upgrade your keywords and optimization to ensure your continued success.
Select keywords based on which level of the sales funnel users are in. A sales funnel is similar in a sense, to the Chemistry laboratory glass funnel. In a physical funnel, a substance is added to the funnel’s mouth and then filtered downwards.
In digital marketing, a similar phenomenon occurs. the uppermost section of the funnel, there are people who gain awareness of your business. Unlike a physical funnel, not everyone who goes into the sales funnel continues till the end aka buying your services or products. When you improve your sales funnel, the number of people who proceed through it from beginning to end increases because you address their needs.
According to MarketingSherpa’s study, 79% of promotional leads never convert into customers. To prevent this occurrence you need to know prospective customers’ thoughts at every level of their sales journey. For instance, if someone wishes to buy a laptop, he will search for the best laptops, reviews for HP, Lenovo or Apple products and processor type in the top funnel stage (i.e. exploring options). If he proceeds to the mid funnel stage (obtaining price information) he’ll look for ongoing sales or discounts. If he reaches the lower funnel stage (making a purchase) he’ll search for a specific model, for example, the Dell XPS 13 2020. The image below clearly illustrates keywords used at various funnel levels.
Patel, N. (2020, January 23). The Keywords to Use for Each Stage of the Funnel. Neil Patel. https://neilpatel.com/blog/keywords-to-use-for-awareness-consideration-decision/
2. Match your ad copy to users’ search intent
After you’ve chosen your target keywords, you must think about how to persuade your audience. The user’s first impression of a search advertisement is based on the copy.
Ensure your copy is in tune with the keyword/s. When people seek information on search engines, they instantly ignore ads that don’t interest them at the time. This could happen to you if your copy isn’t in sync with people’s search intent.
3. Employ relevant factors in SEM ads
Target keywords influence the display of your ads. With SEM targeting, you can show your ads to people on the basis of the following aspects:
i) Demographic targeting displays ads to people based on their gender and age.
ii) Ad schedule targeting shows ads at specific times during the day or certain days of the week.
iii) Device targeting shows ads to people only when they’re using certain gadgets such as laptops, tablets or smartphones.
iv) Location targeting shows ads to people present in a certain geographic region or even a specific ZIP code.
4. Design a fabulous landing page
You should design a landing page which is optimized and attracts users. Your ad’s text is the initial bait and your landing page’s text is what will reel people in.
If a search ad directs a user to your website, you’ve been charged for the click already. All you need to do is transform that click into a conversion. View the image below to get a clearer grasp of the fundamental parts of a fantastic landing page.
Aside from these elements, you must limit any distractions which could draw your user away from the call to action.
5. Strategies for keyword bidding
Based on your campaign’s objective you could pick a bidding method to increase impressions, conversions, or clicks.
You could start with manual keyword bidding if you’re not proficient in SEM yet. This type of bidding also permits you to test and grow your strategy gradually to increase effectiveness.
For others, who have adequate information from prior search ad campaigns, it’s possible to opt for automated bidding which uses your past conversion information to optimize bids for conversions.
6. Structure and budget your SEM account
The setup of your SEM account will influence the display of your ads and your campaign’s overall effectiveness. You should structure and budget your account with precision right from the start.
Select the appropriate kind of campaign to inform the ad platform about high priority users and elements for optimization. There should also be an organized arrangement at the keyword, group and campaign levels to aid with enhanced internal processing.
Your next consideration is your SEM budget. Don’t allocate a huge monetary sum for unproven ad campaigns. Make test ads and assess their returns. If they’re significant you could expand your budget and broaden conversion volume.
7. Measuring SEM Campaign Performance
Track your SEM campaign results. Just like other marketing strategies, SEM requires planning, execution, reviewing and optimization. Tracking a campaign’s performance is necessary for PPC initiatives because otherwise it could become an underperforming cash vacuum.
Efficiently measuring the performance of your campaign usually involves the following metrics:
- CTR (Click Through Rate) – What’s the percentage of people who click on your advertisement?
- Quality score– What is the quality of your landing page or ad which affects your cost per click price?
- CPA (Cost Per Action) – What’s the standard cost of each ad related action?
- Conversion rate– What’s the percentage of people who convert on the website landing page?
Remember that you can upgrade strategies for maximum impact!